Effective Date: February 14, 2026
Magic Mountain Systems LLC ("us," "we," or "our") operates our analytics, AI agent, and risk management platform (the "Service").
This document describes how we collect, use, and protect your personal information when you use our Service, and outlines the choices available to you regarding your data. We use your information to deliver and continuously improve our Service. By using the Service, you agree to the practices described in this policy.
Service: The analytics, AI agent, and risk management platform operated by Magic Mountain Systems LLC.
Personal Data: Information relating to a living individual who can be identified directly from that data, or indirectly in combination with other information we hold or are likely to obtain.
Usage Data: Data collected automatically through your interaction with the Service, such as how long you spend on a particular page or which features you use.
Cookies: Small files stored on your device that help us recognize you and remember your preferences. For full details, please review our Cookie Policy.
Data Controller: The entity that determines the purposes and means of processing personal information. For the purposes of this policy, Magic Mountain Systems LLC is the Data Controller of your Personal Data.
Data Processor / Service Provider: A third party that processes data on behalf of the Data Controller. We may engage Service Providers to process your data on our behalf.
Data Subject / User: Any living individual using our Service whose personal information is being processed.
We gather different types of information to provide, maintain, and improve our Service.
When you use our Service, we may ask you to provide personally identifiable information, which may include:
We may use your Personal Data to send you newsletters, service updates, or promotional materials that may be relevant to you. You can opt out of any or all marketing communications at any time by using the unsubscribe link included in our emails or by contacting us directly.
We automatically collect information about how you interact with our Service ("Usage Data"). This may include your IP address, browser type and version, pages visited, timestamps, time spent on pages, unique device identifiers, and other diagnostic information.
We use cookies and similar technologies such as beacons, tags, and scripts to monitor Service activity and retain certain information. Cookies are small data files that may include an anonymous unique identifier, sent from our Service to your browser and stored on your device.
You can configure your browser to refuse cookies or to alert you when cookies are being sent. Declining cookies may limit your ability to use certain features of our Service.
We use the following types of cookies:
Magic Mountain Systems LLC uses the data we collect for the following purposes:
If you are located in the European Economic Area (EEA), our legal basis for collecting and processing your personal information depends on the nature of the data and the context of collection. We may process your Personal Data because:
We retain your Personal Data only for as long as necessary to fulfill the purposes outlined in this policy. We may also retain data to comply with legal obligations, resolve disputes, and enforce our agreements.
Usage Data is generally retained for shorter periods, except where it is needed to strengthen security, improve Service functionality, or where legal obligations require longer retention.
Your information, including Personal Data, may be transferred to and stored on servers located outside your state, province, or country, where data protection laws may differ from those in your jurisdiction.
By using our Service and submitting your information, you consent to such transfers. Magic Mountain Systems LLC will take all reasonably necessary steps to ensure your data is treated securely and in accordance with this policy. We will not transfer your Personal Data to any organization or country unless adequate data protection controls are in place.
Please note that our primary CRM and email marketing platform, Zoho One, operates exclusively on EU-based servers, ensuring that data processed through this platform remains within the European Union and is subject to EU data protection standards.
We may disclose your Personal Data when we reasonably believe it is necessary to:
We take the security of your data seriously. While we apply commercially reasonable measures to protect your Personal Data, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security. If you have concerns about the security of your data, please contact us at dev@magicmountain-systems.com.
Our Service does not currently respond to Do Not Track ("DNT") browser signals. You can enable or disable DNT through your browser's Preferences or Settings. We will update this section if our practices change.
If you are located in the European Economic Area (EEA), you have the following rights regarding your Personal Data:
We may ask you to verify your identity before acting on these requests. You also have the right to lodge a complaint with your local data protection authority in the EEA.
We may engage third-party companies and individuals to support our Service, process data on our behalf, or help us analyze how the Service is used. These Service Providers have access to your Personal Data solely to perform their designated tasks and are contractually prohibited from using it for any other purpose.
Our current Service Providers include:
We use third-party analytics tools to monitor and understand how our Service is used.
Google Analytics: We use Google Analytics to track and report on Service usage. Google may use this data across its own services. You can opt out of Google Analytics tracking by installing the Google Analytics opt-out browser add-on. For more information, visit: http://www.google.com/intl/en/policies/privacy/
We use remarketing services to display relevant advertisements to you on third-party websites after you have visited our Service. We and our advertising partners use cookies to optimize and serve ads based on your prior interactions with our Service.
Meta (Facebook): We may use Facebook remarketing services provided by Meta Platforms, Inc. To learn more about interest-based advertising on Facebook or to opt out, visit: https://www.facebook.com/help/164968693837950. You may also opt out through the Digital Advertising Alliance at http://www.aboutads.info/choices/ or equivalent regional programs.
We use email marketing and CRM tools to deliver relevant information about your account, services, and updates in a streamlined and personalized manner. Any email marketing communications require your explicit consent before being sent.
Zoho One: We use Zoho One as our integrated business platform for customer relationship management, email marketing, and outreach. Zoho One helps us manage customer interactions, automate outreach, and deliver tailored communications relevant to our AI automation and voice assistant services. Zoho One processes your data on our behalf and is contractually prohibited from using your information for any purpose other than providing these services to us.
Our Zoho One instance operates exclusively on Zoho's EU-based servers, ensuring that your data remains within the European Union and is subject to EU data protection standards, including full GDPR compliance. For more information on Zoho's privacy practices, please visit: https://www.zoho.com/privacy.html
You can opt out of email communications from us at any time by:
For paid products and services, we rely on trusted third-party payment processors. We do not store or collect your full payment card details. Payment information is provided directly to our payment processors, who operate in accordance with PCI-DSS security standards maintained by the PCI Security Standards Council.
Our payment processor and their privacy policy details will be disclosed at the point of purchase.
Our Service may contain links to external websites not operated by Magic Mountain Systems LLC. Clicking a third-party link will take you to their site. We have no control over and accept no responsibility for the content, privacy policies, or practices of third-party sites. We encourage you to review the privacy policy of any external site you visit.
Our Service is not directed at individuals under the age of 18. We do not knowingly collect Personal Data from minors. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at dev@magicmountain-systems.com. If we discover we have inadvertently collected data from a minor, we will promptly delete it from our systems.
We may update this Privacy Policy from time to time to reflect legal, technical, or operational changes. When we do, we will update the effective date at the top of this page and notify you via email or a prominent notice on our Service prior to the changes taking effect.
We encourage you to review this policy periodically. Continued use of the Service after updates are posted constitutes your acceptance of the revised policy.
If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to us:
Magic Mountain Systems LLC
Email: dev@magicmountain-systems.com
Phone: +1 (307) 318-3578